Order FAQ

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  Samples
    Samples are available, in general it is in stock, buyer will pay for the cost and shiping charge.

  E-Catalog
   

E-Catalog is updated frequently, so you are invited to visit our site frequently to get the timely info you might need, kindly pick out your interested items and tell us relative inquiry details.


  OEM/ODM orders
    All the OEM/ODM orders are welcome. Describe your requirement detail before put orders.

  Delivery Time
    Always fast delivery, in general, it is stock or 2-35 days depend on your requirements.

  Shipment
   

As for shipment, we have a rich experience for exporting business , have many options for your choice, we can ship by sea, air cargo, and Express courier (UPS,DHL,Fedex,TNT,EMS) for your requirements. Courier and air
About Insurance, in general, it is 0.3%-5% of the total amount.


  Quotation
    In General, except special requirements, we quote based on Ex-Works.
We can quote based on FOB Hong Kong or FOB Shenzhen.

  Warranty
    One year of warranty. All the goods will be tested with standard of ISO9001 before the shipments, We do not make any warranty for the end user. Once there have any defected products (only our responsibility), you can return to us based on ship charge for your side, (please confirm with us before your return) then we will replace it for our ship charge.

  Payments
    At present ,we can only accept T/T (Telecom Transfer) and WU(Western Union), 30-50% for deposite, the balance before shipment.
For the order more than 50,000 USD,we can accept L/C at sight.
We never accept Credit Cards and Cheque.
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